❓ FAQ
Answers to all your questions about fa990
VIP benefits, deposits, withdrawals, and BPL betting — this fa990 FAQ page has clear, detailed answers to the questions Bangladeshi players ask most.
fa990 is a trusted online gaming platform in Bangladesh. Many new and experienced players join the platform every day and naturally have questions — how to deposit money, how the VIP tiers work, what types of bets are available for BPL matches. On this page we have provided direct, detailed answers to all of those questions so you can focus on playing without wasting time.
Frequently Asked Questions
VIP & Cashback
fa990 has three VIP tiers — Bronze, Silver, and Gold. The Bronze tier offers up to 0.3% weekly cashback. Silver increases that to up to 0.5%. Reach the Gold tier and you can enjoy up to 0.8% weekly cashback. Higher tiers also come with exclusive offers and priority support.
Tier progression depends on your regular activity and gaming on the platform. The more actively you play and place bets, the faster you can move up to the next tier. Once you meet the required threshold, the system automatically upgrades your tier and the new benefits kick in.
A set percentage of your weekly gaming losses is returned to your account as cashback. Up to 0.3% applies for the Bronze tier, 0.5% for Silver, and up to 0.8% for the Gold tier. At the end of each week the calculation is done and the amount is credited to your account at a set time. Once received, the cashback is available to use immediately.
Yes. Gold VIP members enjoy up to 0.8% weekly cashback along with priority live chat support and exclusive promotional offers. Gold members also get early access to special events and tournaments. Our goal is to make the overall gaming experience more personal and rewarding for members at this tier.
If you are inactive for a long period or fail to maintain the required activity level, your tier may be re-evaluated. If that happens, don't worry — becoming regularly active on the platform again can restore your tier. If you have any questions, speak with the support team via 24/7 live chat and they will explain everything in detail.
Withdrawals
fa990 withdrawals are generally processed within 10 to 45 minutes. bKash and Nagad are typically the fastest options. Rocket and Upay take roughly the same amount of time. Bank transfers may take slightly longer but are usually completed within 45 minutes. Occasional minor delays can happen due to network issues.
The minimum withdrawal amount at fa990 is ৳800. You must have at least ৳800 in your account to submit a withdrawal request. The system will not accept a request below this amount. Before withdrawing, make sure your account balance meets this limit.
Yes, fa990's withdrawal service runs 24 hours a day, 7 days a week. Whether it's the middle of the night or a Friday or Saturday, withdrawal requests are generally processed within 10–45 minutes. There are no extra delays due to weekends. Occasional minor delays may occur during a mobile banking service's own scheduled maintenance windows.
No. For security reasons, fa990 only allows withdrawals to a mobile wallet or bank account registered in your own name. The name on the destination wallet or bank account must match the name used to register your fa990 account. This is a necessary step to keep your funds safe.
fa990 does not charge any additional processing fee on withdrawals. However, your mobile banking provider (such as bKash, Nagad, Rocket, or Upay) may apply their own cash-out or transfer charges — this is entirely governed by that service's own policy. Your bank's own fees may also apply for bank transfers.
Deposits
fa990 offers five deposit methods — bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, you can send from major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank. Every method is fast and secure. If one method is temporarily unavailable, you can use another.
Yes, the minimum deposit is the same across all methods — ৳200. Whether you deposit via bKash, Nagad, Rocket, Upay, or bank transfer, the minimum amount is ৳200. Deposits below this will not be accepted. This limit has been set with Bangladeshi players in mind so that anyone can get started even on a small budget.
Log in to fa990, go to the deposit page, and select bKash as your payment method. Enter your bKash number and the amount, then follow the payment instructions shown on screen. In some cases you will be asked to use Send Money or to pay a specific merchant. Once the payment is successful, the balance is usually added to your account within a few minutes. If you run into any issues, contact live chat right away.
fa990 itself does not charge any processing fee on deposits. However, the mobile banking or banking service you use may have its own transfer charges. For example, bKash charges a set fee on Send Money transactions. Visit the relevant payment service's website for details on those charges.
When you make your first deposit at fa990, you receive a 100% bonus of up to ৳5,000. For example, deposit ৳1,000 and you get a bonus of ৳1,000 — giving you ৳2,000 to start with. The wagering requirement is 20x, calculated on the bonus amount only. So for a ৳1,000 bonus, you need to place ৳20,000 in bets before the bonus winnings become withdrawable.
Yes, Nagad, Rocket, and Upay offer the same benefits as bKash. The ৳200 minimum deposit and the 100% first deposit bonus apply to all methods equally. Choose whichever payment method you prefer and deposit the same way — there is no difference in bonuses or benefits. Go with whichever option you are most comfortable with.
BPL & International Matches
At fa990 you can bet on BPL matches across a wide range of markets, including match winner, toss winner, first innings runs, top run scorer, top wicket taker, and runs in a specific over, among others. For example, in any match you can bet on everything from the match winner to individual player performance markets. Available markets may vary from match to match.
Yes, fa990 offers live in-play betting. You can place bets in real time as the odds shift even after a match has started. In cricket, for instance, you can enter new markets after every ball based on how the game is unfolding. This is especially useful for experienced bettors who want to analyse the flow of a match before making a decision.
Absolutely. fa990 covers not just BPL but also the T20 World Cup, ICC events, IPL, and other international cricket tournaments. Bangladesh Tigers matches on the international stage naturally receive special attention on this platform. The full list of available tournaments and markets can be found directly in fa990's sports section.
If a match is cancelled or ends with no result due to rain or any other reason, bets are generally refunded. However, for some markets (such as innings-specific markets) the rules may differ — in those cases the outcome depends on how much of the match was completed. Detailed settlement rules can be found in fa990's terms and conditions. The support team can help with any questions.
Yes, fa990 supports accumulator betting (or "accas"). This lets you combine multiple matches or markets into a single bet. If every selection wins, the total payout multiplies significantly, which can be more rewarding than a single bet. However, if one selection loses the entire accumulator is lost, so choose your selections carefully.
Alongside cricket, fa990 also offers betting on football, kabaddi, and several other popular sports. You can also bet across various markets on FIFA tournaments and international football. Log in to the sports section of the platform to see the full list of all sports and markets currently available.
Still have questions? We're always here to help
If you can't find your answer here, speak directly with fa990's 24/7 support team — help is available in both Bengali and English.
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Get help in Bengali via live chat — 24 hours a day, 7 days a week.
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