fa990 Terms & Conditions

1. Introduction & Consent

Welcome to the fa990 platform. These terms and conditions ("Terms") form a legally binding agreement between fa990 ("Platform", "we", "us") and every individual ("User", "you", "your") who uses this website or its related services.

By visiting the fa990 website, creating an account, or using any of its services, you will be considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, you are requested to refrain from using this platform.

These Terms may change from time to time. Continued use of the platform after any changes will be taken as acceptance of the updated Terms. It is therefore recommended that you review this page regularly.

2. Eligibility & Account Registration

To create an account and use the services at fa990, all of the following conditions must be met:

• You must be at least 21 years old (for persons aged 21 or above only).
• You must be a real individual residing in Bangladesh.
• All information provided in your name must be completely truthful, accurate, and up to date.
• You have not previously been banned by fa990.
• You are betting with your own funds and not on behalf of anyone else.

Single Account Policy

Each person may create only one account. Creating multiple accounts under the same person's name is strictly prohibited. Violating this rule will result in all accounts being immediately closed and deposited funds may be forfeited.

Identity Verification (KYC)

fa990 reserves the right to verify a user's identity at any time. You may be asked to submit a copy of a National ID (NID), passport, or other government-approved document for verification. If verification is not completed satisfactorily, the withdrawal process may be delayed.

3. Account Management & Security

The security of your account at fa990 is entirely your responsibility. Keep your login credentials (username and password) confidential and do not share them with any third party.

Account Usage Responsibility

• You are fully responsible for all activity on your account.
• If you suspect unauthorized use of your account, notify our support team immediately.
• Change your password regularly and use a strong password.
• Always log out after using a public or shared device.

Updating Account Information

If any of your personal details change (such as contact address or mobile number), please notify the fa990 support team immediately. Incorrect or outdated information may cause complications in the payment process.

4. Deposit & Withdrawal Rules

fa990 supports the most widely used payment methods available in Bangladesh. All financial transactions are secured by SSL encryption.

Accepted Payment Methods

fa990 currently supports transactions via the following methods: bKash, Nagad, Rocket, Upay and Bank Transfer (Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other listed banks).

Minimum Amounts

• Minimum Deposit: ৳200 (for all methods)
• Minimum Withdrawal: ৳800

Withdrawal Timeframe

Approved withdrawal requests are generally processed within 10–45 minutes. However, this time may increase if identity verification or an account review is pending.

Additional Restrictions

• Third-party payment methods are not permitted — deposits and withdrawals must be made using only the account holder's own payment method.
• In compliance with its Anti-Money Laundering (AML) policy, fa990 reserves the right to verify or place on hold any suspicious transaction.
• Account balances do not earn interest.

5. Bonuses & Promotional Offers

fa990 offers its users various bonuses and promotional offers from time to time. These bonuses are subject to specific conditions.

Welcome Bonus

New members will receive a 100% bonus up to a maximum of ৳5,000 on their first deposit. For example: depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000. Or depositing ৳12,000 or more will earn the maximum ৳5,000 bonus, giving a total balance of ৳17,000.

Wagering Requirement

A 20x wagering requirement applies to all bonuses — the wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before the bonus funds can be withdrawn.

Other Bonus Terms

• Bonuses are for the account holder's personal use only — they are non-transferable.
• Attempting to withdraw before meeting the bonus conditions may result in the bonus being cancelled.
• Claiming bonuses on multiple accounts from the same household or device is prohibited.
• fa990 reserves the right to modify, suspend, or cancel any bonus or promotion.
• If fa990 suspects a bonus is being abused, it may forfeit that bonus.

VIP Program

fa990 has three VIP tiers: Bronze (up to 0.3% weekly cashback), Silver (up to 0.5% weekly cashback), and Gold (up to 0.8% weekly cashback). It is possible to advance to a higher tier through regular play. The detailed conditions of VIP benefits are set by fa990 and are subject to change.

6. Betting & Gaming Rules

All betting and gaming activity on the fa990 platform is governed by the following general rules:

Bet Confirmation

Once a bet has been confirmed, it cannot be changed or cancelled, unless fa990 approves it under specific circumstances. Check all details carefully before confirming a bet.

Technical Issues

If a bet or game is left incomplete due to a system error or connection interruption, fa990 will review the relevant logs and records before making a decision. In such situations, fa990's decision is final.

Fair Play

All games and betting events are conducted on the basis of fair play principles. Game outcomes are determined impartially. If any user attempts to gain an advantage by exploiting technical vulnerabilities or software loopholes, their account will be immediately closed.

Sports Betting

Please read the rules for a specific event before participating in its sports markets. For example, various markets are available for a cricket match such as "Bangladesh vs India" — each market has its own rules. It is mandatory to check the terms and conditions before participating in any market.

7. Prohibited Activities

The following activities are strictly prohibited on the fa990 platform, and any violation may result in account termination and legal action:

• Creating or operating multiple accounts.
• Registering an account using a false identity.
• Attempting to artificially exploit the bonus system (Bonus Abuse).
• Using the fa990 platform for money laundering or any illegal financial activity.
• Using automated software, bots, or scripts to conduct gaming or betting activity.
• Attempting unauthorized access to another user's account.
• Operating betting on behalf of a third party or for commercial purposes.
• Exploiting or attempting to exploit technical vulnerabilities of the platform.
• Threatening, harassing, or defrauding other users.

8. Privacy & Data Security

fa990 places the highest importance on protecting its users' personal information. Full details on data collection, storage, and use can be found on our Privacy Policy page.

SSL Security

All financial and personal data at fa990 is protected by SSL (Secure Socket Layer) encryption technology. This ensures that no third party can access your information.

Data Sharing

fa990 does not sell or transfer users' personal information to third parties without a legal obligation to do so. However, limited information may be shared with payment processors and identity verification service providers, solely for the purpose of delivering services.

9. Responsible Gaming

fa990 believes that gaming is a recreational activity and we are committed to ensuring it never becomes a source of problems.

Responsible Gaming Policy

• Only bet with money you can afford to lose.
• Gaming should not be seen as a way to earn money — it is a form of entertainment.
• Avoid betting when you are under the influence of alcohol or in a mentally unstable state.
• Set a weekly or monthly budget for yourself and stick to it.

For detailed information on responsible gaming and tools to set limits, visit our Responsible Gaming page. If you feel you have a problem, please contact our 24/7 support team.

10. Account Suspension and Closure

fa990 reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these terms and conditions.
• If evidence of fraudulent activity is found on the account.
• Failure to cooperate with the identity verification process.
• Upon receiving instructions from legal or regulatory authorities.
• If there is a possibility of account misuse or a security threat.

Voluntary Account Closure

Any user may voluntarily close their account. In such cases, any outstanding balance (if applicable and eligible for withdrawal) will be returned. To request account closure, please contact our support team.

11. Limitation of Liability

fa990 always strives to ensure a smooth and secure experience. However, fa990's liability is limited in the following matters:

• fa990 is not responsible for interruptions caused by internet connectivity or device-related issues.
• fa990 is not liable for any compromise of account security resulting from the user's own negligence.
• fa990 is not directly liable for software errors by third-party game providers, but will assist in resolving issues.
• Services may temporarily be unavailable during unexpected technical disruptions or scheduled maintenance.

fa990 accepts limited liability for any loss, financial or otherwise, arising directly or indirectly from the use or inability to use the platform — up to the maximum extent permitted under applicable law.

12. Amendment of Terms and Contact

fa990 reserves the right to revise, change, or modify any part of these terms and conditions at any time. Users will be notified of significant changes via a notice in their account or by email.

Applicable Law

These terms and conditions shall be interpreted in accordance with applicable law. In the event of any dispute, both parties will first attempt to reach an amicable resolution.

Contact

If you have any questions, concerns, or need clarification regarding these terms and conditions, please contact the fa990 support team:

• Email: [email protected]
• Live Chat: Available 24/7 (Bengali & English)

Our support team is ready to assist you seven days a week, twenty-four hours a day.